Incoming Mail

• Mail will be brought to the university at 8:00am Monday through Saturday.
• The mail is then separated and placed into the students unit box.
• Student mail that is not properly addressed will be checked in the university information system to receive the correct unit number or forwarding address.
• If the student cannot be located through the directories, the mail in question is taken to the manager of Business Services to determine if it should be returned to the sender (first class mail only); all other (non first class mail) is disposed of (i.e., magazines, newspapers, etc.)

Student ONU Address

• All mail being sent to a student living on campus, should be addressed as follows:
  • Student's Name
  • 402 W. College Ave.
  • Unit #____
  • Ada, OH 45810

Outgoing Mail

• All students are responsible for the postage/cost for all of their outgoing mail.
• Stamps are available for purchase in the ONU Mailroom lobby through the postage vending machines.
• The ONU Mailroom DOES NOT carry any form of currency and change is not available.
• Outgoing student mail should be placed in the "Outgoing mail with Postage" slot.
• Note: It is in violation of Federal Law to tamper with any pieces of US Mail not belonging to you. If you receive mail that does not belong to you, simply place it in one of the mail slots. DO NOT MARK ON THE ITEM.

Incoming Student Packages

• When a student receives a package that will not fit into the unit box, an orange card will be placed as notification that a package has arrived.
• This will display the unit number, student's name, date, and an indication of the shipper (UPS, DHL, or FedEx).
• When a student receives his/her package, it is required to show the ONU student ID or any form of picture ID.
• If no picture ID is given, the student will not receive the package.
• Any alcohol (for consumption) delivered by the US Postal Service or any other carrier, will be treated as any other package in addition to the following:
  • Student must be 21 years of age on the day the package is received.
  • Student must show valid drivers license or picture ID with proof of age.
  • Unclaimed packages will be returned to sender after 30 days.
• There will not be any fire arms of any kind permitted to be delivered to a student living on campus.
• If a fire arm is received, the student will be notified as well as the Director of Residence Life.
• The package will not be allowed to leave the mailroom and will be returned to sender or be forwarded to an address of the student's choice at the expense of the student.
• There will be NO EXCEPTIONS TO THIS RULE.

Unclaimed Packages

• All packages received via U.S. Mail or other delivery service will be received per the package receipt procedures and housed on the appropriate shelf in the mailroom.
• Every 2 weeks, the shelves are audited for packages older than 2 weeks. The recipients of the packages are contacted via telephone and/or email as a reminder of the package.
• Once the student is notified, he/she will have a period of 2 weeks additional to receive the package. If not received, the package will be returned to the sender.

Unclaimed Mail

• Mail (unit) boxes are audited every 2 weeks to identify boxes where mail has not been received. The student assigned to the box is contacted via telephone and/or email to be informed that their unit box has not been emptied.
• Following 30 days of inactivity, first class mail (30 days and older) will be returned to the sender. All other items will be disposed of.
• The US Postal Service will not allow any mail to be returned to the sender or forwarded to the sender or forwarded to another address unless it is first class mail, priority or express mail.
• Newspapers, magazines, and non-profit mail are disposed of if older than 30 days.

Opening Your Unit Box

• Turn the dial at least 4 turns to the left and stop at the first number of your combination.
• Turn the dial to the right going past the second number of the combination.  Stop on the number on the second turn.
• Turn the dial to the left and go directly to the third number of the combination.
• Slightly turn the dial back to the right while pulling open the door.
• If there is any difficulty opening the unit box, please see the mail clerk at one of the service windows.
• Mail from the unit box cannot be distributed to a student without having a valid picture ID.
• Please remember that your combination has been assigned to you.  Do not give anyone your combination for any reason.